Main Products Support Downloads Purchase Contact Us
OPSCENTER 2 ADMINISTRATION GUIDE (Audama Software - Products - OpsCenter 2 - Documentation - Admin Guide)
:: DOCUMENTATION ::
- Installation Guide (Quick)
- Installation Guide (Expanded)
- Upgrade Guide
- Administration Guide
- User Guide
- FAQ
- Version History
- Support

Document Name: OpsCenter 2 Administration Guide
Last Updated: June 15, 2004
OpsCenter Versions: 2.0.0 to 2.1.1
Full Page View: Click Here


Manage Users:

To manage users, open up the user management window by selecting "Manage Users" (A.K.A - "Edit Users") from the "Admin Controls" menu. This windows provides the ability to add new users, delete existing users, or modify the properties of existing users. The functionality is split across two tabs: "Add Users" and "Edit/Delete Users."

  • Add Users
  • Simply complete the user information and click "Add User."
    • User Name
    • Enter a first name and last name for the user. The middle initial is optional. The name (not including the middle initial) must be unique between all current users.
    • Initials
    • The initials field is automatically completed as the first name, last name, and middle initial are entered. The initials can still be modified independently. Any modifications to the first name, last name, and middle initial will automatically reset the initials field to the automated value.
    • E-mail Address
    • The E-mail address is an optional field. If no address is entered for a user, the "Send Email To..." option when right clicking that user on the status table, will be disabled even if the "Send Email To" option is enabled in the system controls.
    • Telephone Extension
    • The telephone extension field is optional and can contain any number or letter character.
    • Administrative Privileges
    • The administrative privileges determine how access the user has to the OpsCenter system. Some features, such as posting to bulletin board, can have any privilege level assigned to it. (See the system controls for setting the privilege level for posting to the bulletin board.) The following is a brief description of the different privilege levels:

      • Full Admin: Has full access to the "Admin Controls" menu. Can manage the status for any user.
      • Partial Admin: Does not have any access to the "Admin Controls"menu. Can manage the status for any user.
      • None: Does not have any access to the "Admin Controls" menu. Can only manage status for self.
    • Enable Password
    • The login password can be enabled or disabled with this control. An enabled password will be initially blank so the user will be required to enter a password when login in for the first time.
  • Edit / Delete Users
  • To edit the settings for an existing user, simply select the user from the user list and modified the fields as desired. Click on the "Apply" button to save the changes made. To delete a user, simply select the user from the user list and click on the "Delete User" button.
    • User Name
    • Enter a first name and last name for the user. The middle initial is optional. The name (not including the middle initial) must be unique between all current users.
    • Initials
    • The initials field is automatically completed as the first name, last name, and middle initial are entered. The initials can still be modified independently. Any modifications to the first name, last name, and middle initial will automatically reset the initials field to the automated value.
    • E-mail Address
    • The E-mail address is an optional field. If no address is entered for a user, the "Send Email To..." option when right clicking that user on the status table, will be disabled even if the "Send Email To" option is enabled in the system controls.
    • Telephone Extension
    • The telephone extension field is optional and can contain any number or letter character.
    • Administrative Privileges
    • The administrative privileges determine how access the user has to the OpsCenter system. Some features, such as posting to bulletin board, can have any privilege level assigned to it. (See the system controls for setting the privilege level for posting to the bulletin board.) This control will be grayed out if you are editing your own information. This ensures that at least one "Full Admin" is set up in the system at all times. If you wish to reduce your own privilege level, you will have to have another user with "Full Admin" privileges do it. The following is a brief description of the different privilege levels:

      • Full Admin: Has full access to the "Admin Controls" menu. Can manage the status for any user.
      • Partial Admin: Does not have any access to the "Admin Controls"menu. Can manage the status for any user.
      • None: Does not have any access to the "Admin Controls" menu. Can only manage status for self.
    • Enable / Set / Clear Password
    • The login password can be enabled or disabled with the "Set Password" control. An enabled password will be initially blank so the user will be required to enter a password when login in for the first time. You can also manually set or change the password with the "Set Password" button. The change a password, the previous password will have to be provided. To simply reset the password to be blank, click the "Clear Password" button. If the password is blank but still enabled, the user will be automatically prompted to enter a new password when they login.

Default User Profile:

The access the default user profile, click on "Default User Profile..." from the "Admin Controls" menu. These controls allow you to set the default values for the user preferences when a new profile is created. This does not change any existing preferences for current users. This only effects new or existing users who create a new profile. All controls can be modified but administrative controls that override user preference settings will still take effect when the user logs into the OpsCenter system. (For example, you can disable the default preference to generate a log file but if the administrator has set the option to force all users to generate log files in the system controls, then when the user logs in for the first time, the preference will become enabled to adhere to the administrative control.) For more in-depth details on each control, see the preferences section.

  • General
    • Generate Log File
    • This option determines if a log file is automatically generated. Events that are recorded in the log include any status changes. (Default Value: True.)
    • Maximum Log File Size
    • This option allows the user to specify the maximum size that the log file should reach. (1000 KB = 1 MB) OpsCenter will periodically check the log file size and reduce the size to 90% of the maximum size. The oldest log entries will be the first ones deleted. Because the file reduction is based on bytes and not log entries, after a reduction occurs, part of a log entry may be left behind at the top of the log file. (Default Value: 1000 KB. Minimum Value: 1 KB. Maximum Value: 1000 KB.)
    • Auto-format phone numbers by default
    • This option determines if the option to auto-format a phone number on a phone message is on when a new phone message is created. (See the "Sending/Receiving Phone Messages" section for more information on the auto-format phone number option.) (Default Value: True.)
    • Enable Password
    • This option determines if the user password feature is enabled. When enabled, a password will need to be inputted when logging into OpsCenter as the user with the password. Any other OpsCenter client on the network that tries to log in as the user will have to enter the password. (Default Value: False.)
    • Automatically delete messages older than
    • This option allows the user to set the amount of time to keep notes and phone messages that have been read as well as bulletin board posts that are no longer being displayed. Automatically deleting these old messages helps reduce the clutter in the message inbox. Unchecking this option will result in messages not being deleted automatically. (Default Value: 2 Weeks. Minimum Value: 1 Day. Maximum Value: 12 Months.)
    • Check for old messages every
    • This option allows the user to set the frequency that the OpsCenter client will go through their messages and delete old messages based on the previous control. (Default Value: 1 Day. Minimum Value: 1 Day. Maximum Value: 12 Months.)
  • Tables
    • Name Format
    • This option allows the user set the format to display the user names. The names can be displayed firstname lastname or lastname, firstname. This format applies to all places that user names appear. (Default Value: lastname, firstname.)
    • Table Refresh Rate
    • This option determines how frequent the local OpsCenter client queries the database to get updated user status information, vacation/holiday schedules, bulletin board posts, and administrative settings. Notes, phone messages, and vacation requests are sent directly between clients so the will still reach their destination within seconds of being sent even if the refresh interval is large. (Default Value: 1 Minute. Minimum Value: 15 Seconds. Maximum Value: 12 Hours.)
    • Table Display
    • This control determines which fields are displayed on the status table as well as the order they appear. A checked box next to the field name indicates that the field will be displayed on the status table. An unchecked box indicates the field will not be displayed. (Note: Some fields must be displayed and can't be unchecked.) The order the the fields appear in the list is the same order that they will appear on the status table. To modify the order, select the field and click "UP" to move the field up in the list or click "DN" to move the field down in the list. (Default Value: Name, True; Initials, True; Extension, True; Status, True; Back At, True; Time Till, True; Memo, True.)
    • Maximum number of names / messages per screen
    • These three controls determine how many names/messages to display in a window before a scrollbar will appear. For example, if the maximum names on the status table is set at 25 and there are 30 users that need to be displayed, only 25 names will be displayed and you will have to use the scrollbar to see the other 5. These controls keep the windows from becoming too big for the set screen resolution. (Default Value: 25. Minimum Value: 0. Maximum Value: 999.)
    • Color-code names / messages / vacation calendar
    • These three controls determine whether or not color-coding is used on the status table, message inbox, and vacation calendar. Disabling color-coding may provide small performance gains on slower systems. (Default Value: True.)
  • Startup/Shutdown
    • Startup mode
    • This control will determine how the main OpsCenter window will be displayed when the program first starts. The three options are: 1) Minimized - OpsCenter will startup minimized on the program bar or minimized in the system tray if "Run in system tray on program start" is enabled; 2) Normal - OpsCenter will startup in a normal window which only takes up part of the screen; 3) Maximized - OpsCenter will load maximized so it will take up the entire screen. (Default Value: Minimized.)
    • Log IN and OUT automatically when program opens and closes
    • This option determines whether the OpsCenter client will automatically log the default user IN when the program starts and OUT when the program ends. (Default Value: True.)
    • Run in system tray on program start
    • This option determines whether the OpsCenter icon will appear in the computers system tray when the program starts. (Default Value: True.)
    • Start program on Windows startup
    • This option determines whether OpsCenter will start automatically when Windows starts up. (Default Value: True.)
    • Show splash screen on program startup
    • This option determines whether the OpsCenter splash screen is displayed when the program starts. (Default Value: True.)
    • Remember password when logging in
    • This option determines whether OpsCenter will remember the default user's password when the program starts. (Default Value: True.)
    • Load Control Panel / Bulletin Board on program start
    • These two options determine whether or not the control panel and/or bulletin board is displayed when OpsCenter starts. (Default Value: Control Panel = False; Bulletin Board = True.)
    • Display DB connection errors on program start
    • This option determines whether or not a database error message is displayed if the database cannot be found when OpsCenter first starts. (Default Value: True.)

Global Groups:

The Global User Groupings window provides the opportunity to define groups that are visible to all users. These global groups will then show up in all group lists such as on the status table, vacation calendar,bulletin board posts and when sending a note to a group. To access the global user groupings, click on "Global Groups..." under the "Admin Controls" menu. There is no limit to how many global groups can be created. These global groups can only be managed from the global group control and not from any local group control. The global group "All" is a built-in group and cannot be deleted or renamed. The member list for the group cannot be modified either. New users are automatically added to the "All" group.

  • Add / Remove / Rename Group
    • Add Group
    • To create a new global group, just enter the name and click "Add Group." An empty group will then be created. The members for the new group can then be set on the "Set Groupings" tab. The name of the global group can not be the same as any existing global group or local group. If the name conflicts with someone's local group, you will have the option of taking the name for the global group. If so, then conflicting local groups will be automatically renamed.
    • Remove / Rename Group
    • To remove an existing global group, select the global group from the group list and click "Delete Group." The group will then be permanently deleted. To rename an existing global group, select the global group from the group list and enter in the new group name. Then click "Apply" to save the new name. The name of the global group can not be the same as any existing global group or local group. If the name conflicts with someone's local group, you will have the option of taking the name for the global group. If so, then conflicting local groups will be automatically renamed.
  • Set Groupings
    • Add to group (>>>)
    • After selecting a global group in the group list, users can be added to the global group by selecting the user in the "Remaining users" list and clicking the ">>>" button. That selected user will then move to the "Current group members" list. To save any group membership changes, click the "Apply" button. To undo any group membership changes made since the last save spot, click the "Reset" button. Once the "Apply" button is clicked, the membership changes are saved and cannot be "Reset" to their previous state except by manually adding and removing the users from the group.
    • Remove from group (<<<)
    • After selecting a global group in the group list, users can be removed from the global group by selecting the user in the "Current group members" list and clicking the "<<<" button. That selected user will then move to the "Remaining users" list. To save any group membership changes, click the "Apply" button. To undo any group membership changes made since the last save spot, click the "Reset" button. Once the "Apply" button is clicked, the membership changes are saved and cannot be "Reset" to their previous state except by manually adding and removing the users from the group.

Global Status Change Macros (New in v. 2.0.4):

The Global Status Change Macros window provides the administrator with the opportunity to define macros that are available to all users. A status change macro provides you with the ability to set a status, return date/time, and memo all with just a few mouse clicks. When the macro is created, it can be executed on any user by selecting the status change macro controls on the control panel, right clicking on the status table, from the Action menu, or by right clicking the system tray icon. To manage the global status change macros, click on "Global Status Change Macros" under the "Admin Controls" menu. There is no limit to how many global macros can be created. These global macros will be available to all users.

  • Add Macro
  • Just complete the provided fields and click on the "Add" button.
    • Macro Name
    • Enter the name of the macro. The name is what will show up in the macro lists when you choose to run a macro. The name of the global macro can not be the same as any existing global macro or local macro. If the name conflicts with someone's local macro, you will have the option of taking the name for the global macro. If so, then conflicting local macro will be automatically renamed.
    • Perform Action
    • Select any of the available status or status alias options you wish to be set when the macro is executed. "<no action>" will not make any status change when the macro is executed.
    • Action On
    • This field lets you know that the action will be performed on the selected user. The selected user is the default user when the macro is ran from the Action menu or by right clicking the system tray icon.
    • Return Time / Date
    • This control allows you to specify the return time or day that is set when the macro is executed. The available choices for time and day will vary depending on the status selected above.
    • Memo
    • This control allows you specify the memo to be set when the macro is executed. If the checkbox is not checked, no memo will be set when the macro is executed.
  • Edit / Delete Macro
  • Select the macro you wish to edit or delete. To edit the macro, just make the changes necessary and click the "Apply" button. To delete the macro, just click the "Delete" button.
    • Macro Name
    • Edit the name of the macro. The name is what will show up in the macro lists when you choose to run a macro. The name of the global macro can not be the same as any existing global macro or local macro. If the name conflicts with someone's local macro, you will have the option of taking the name for the global macro. If so, then conflicting local macro will be automatically renamed.
    • Perform Action
    • Select any of the available status or status alias options you wish to be set when the macro is executed. "<no action>" will not make any status change when the macro is executed.
    • Action On
    • This field lets you know that the action will be performed on the selected user. The selected user is the default user when the macro is ran from the Action menu or by right clicking the system tray icon.
    • Return Time / Date
    • This control allows you to specify the return time or day that is set when the macro is executed. The available choices for time and day will vary depending on the status selected above.
    • Memo
    • This control allows you specify the memo to be set when the macro is executed. If the checkbox is not checked, no memo will be set when the macro is executed.

Status Aliases (New in v. 2.0.4):

The Status Aliases window provides the administrator with the opportunity to define status aliases that are available to all users. A status alias provides you with the ability to define custom statuses that can show up in the status field of the table. When the alias is created, any user can access it from the controls on the control panel, right clicking on the status table, from the Action menu, or by right clicking the system tray icon. To manage the status aliases, click on "Status Aliases" under the "Admin Controls" menu. There is no limit to how many status aliases can be created. These status aliases will be available to all users.

  • Add Alias
  • Just complete the provided fields and click on the "Add" button.
    • Alias Name
    • Enter the name of the alias. The name is what will show up in the alias lists. The name of the alias must be unique from any other alias or built-in status.
    • Is a status alias for
    • Select the built-in status you want the alias associated with. Although the name of the alias will appear in the status field of the table, the system will treat the alias as if it was the built-in status that it is associated with. This association allows for color-coding and other built-in features to understand how to handle a status alias.
  • Edit / Delete Alias
  • Select the alias you wish to edit or delete. To edit the alias, just make the changes necessary and click the "Apply" button. To delete the alias, just click the "Delete" button.
    • Alias Name
    • Enter the name of the alias. The name is what will show up in the alias lists. The name of the alias must be unique from any other alias or built-in status.
    • Is a status alias for
    • Select the built-in status you want the alias associated with. Although the name of the alias will appear in the status field of the table, the system will treat the alias as if it was the built-in status that it is associated with. This association allows for color-coding and other built-in features to understand how to handle a status alias.

Bulletin Board Manager:

The bulletin board manager provides access to all past, current, and future bulletin board posts from all users. From the list of posts, they can be opened and edited or deleted. To access the bulletin board manager, click on the "Bulletin Board Manager..." option under the "Admin Controls " menu. The total number of posts displayed before a scrollbar appears is set in the preferences. It is the same preference that controls the number of messages that are displayed in the message inbox ("My Messages") window. Automated posts by the system cannot be deleted or modified. The following are additional controls for the bulletin board manager:

  • Display / Sort Table
    • Display
    • The display option allows you to hide or show past, current, and future posts. By default, all posts are shown but unchecking a post category will hide all posts of that category. (Default Value: All posts are visible.)
    • Sort by
    • The sort by control allows you to sort the posts by any of the available fields. (Default Value: "Creator.")
    • Order
    • The order control allows you to sort by either ascending or descending order on the specified field. (Default Value: "Ascending.")
  • Posts Table
    • Right-click post
    • When right clicking a post, you will be given the option to open or delete the post.
    • Left-click post
    • When left clicking a post, it will be selected so you can choose an action to take with the post. Double clicking the post will open the post.
  • Miscellaneous
    • Delete
    • The "Delete" button allows you to delete the selected post. You will receive an error message if no post is selected.
    • Open
    • The "Open" button allows you to open the selected post. You can then make any modifications you want. You will receive an error message if no post is selected.
    • Close
    • The "Close" button will close the bulletin board manager window. You can open the bulletin board manager clicking on the "Bulletin Board Manager..." option under the "Admin Controls " menu.

Vacation Manager:

The vacation manager provides access to all vacation and holiday schedules. Vacation schedules can be added, edited, or deleted for any user. Holidays can also be added, edited, and deleted. To access the vacation manager, click on the "Vacation Manager..." option under the "Admin Controls " menu. There are two tabs; Vacations are managed on the "Vacation" tab while holidays are managed on the "Holiday" tab.

  • Vacations
    • Add a Vacation
    • To add a vacation for a user, select the user from the user list and click the "Add" button. An "Add Vacation" window will appear. Simply set the "From" and "To" date of the vacation as well as an optional memo to appear during the vacation period. The user's status will automatically be changed to "VACA" and the memo will be set when the vacation starts. The user's status will be taken off "VACA" and the memo will be cleared when the vacation ends. Even if vacation schedules require approval, as set in the system controls, this vacation add option will still be available to the administrator.
    • Edit a Vacation
    • To edit a vacation for a user, select the user from the user list. Then select the vacation schedule entry you wish to edit. Then click the "Edit" button. An "Edit Vacation" window will appear and any of the vacation schedule fields can be modified. You can optionally access the "Edit Vacation" window by right clicking the vacation schedule entry and selecting the "Edit" option from popup menu.
    • Delete a Vacation
    • To delete a vacation for a user, select the user from the user list. Then select the vacation schedule entry you wish to delete. Then click the "Delete" button. The vacation schedule entry will be permanently deleted. You can optionally delete the vacation schedule by right clicking the vacation schedule entry and selecting the "Delete" option from the popup menu.
    • Print a Vacation (New in v. 2.1.0)
    • To print a vacation for a user, select the user from the user list. Then select the vacation schedule entry you wish to print. Then click the "Print" button. The vacation schedule will then print on the computers default printer. You can optionally print the vacation schedule by right clicking the vacation schedule entry and selecting the "Print" option from the popup menu. The right click menu also provides an option to choose the printing setup with the "Print Setup" option.
  • Holidays
    • Add a Holiday
    • To add a holiday to the vacation system, in the "Add A Holiday" section, type in the name and date of the holiday. If the holiday spans more than one consecutive days, check the "Multi-day Holiday" box and you will be able to enter the beginning and ending days of the holiday. The holiday name must be unique. If the holiday already exists, you can either modify the date of the existing holiday or use a different name.
    • Edit a Holiday
    • To edit a holiday to the vacation system, in the "Edit/Delete A Holiday" section, select the holiday from the holiday list. You can then edit the name and/or date of the holiday. If the holiday spans more than one consecutive days, check the "Multi-day Holiday" box and you will be able to enter the beginning and ending days of the holiday. The holiday name must be unique. If the holiday already exists, you can either modify the date of the existing holiday or use a different name.
    • Delete a Holiday
    • To delete a holiday from the vacation system, in the "Edit/Delete A Holiday" section, select the holiday from the holiday list. Then select the "Delete" button and the holiday will be permanently deleted.

System Controls:

The system controls provide access to all system configuration options. You can access the system controls by selecting the "System Controls" option from the "Admin Controls" menu. The controls found in this window apply to all users. The following details how each control effects the OpsCenter system:

  • Administrative Options
    • Force all users to generate log file
    • This option allows you to force all users to generate a log file. Enabling this will prevent the "Generate log file" option in the preferences from being disabled. (Default Value: False.)
    • Lock user file paths
    • This option allows you to lock the three path fields in the preferences window. If a user wishes to change one of the path fields they will have to enable the paths by providing the database password. The database password can be set by clicking the "Set/Change DB Password" button at the bottom of this tab. If no password is set, the user can enable the path field without entering a password. (Default Value: False.)
    • Force splash screen on startup
    • This option allows you to force all the OpsCenter clients to display the OpsCenter splash screen when the program starts up. Enabling this will prevent the "Show splash screen on program startup " option in the preferences from being disabled. This option will be grayed out if the database is in demo mode. (Default Value: True.)
    • Enable "Change Default User..." option
    • This option allows you to enable or disable the "Change Default User..." menu option under the "Edit" menu. With the menu option disabled, the only way to change the default user is by modifying the user profile on the local computer. (Default Value: True.)
    • Enable Status Change Notifications
    • This option allows you to enable or disable the status change notification feature. Disabling this feature will prevent users from setting up notification events that will automatically alert them when a specific user's status changes. (Default Value: True.)
    • Enable Status Aliases (New in v. 2.0.4)
    • This option allows you to enable or disable the status alias feature. Disabling this feature will prevent users from setting up or accessing status aliases. (Default Value: True.)
    • Status Change Macros (New in v. 2.0.4)
    • This option allows you to enable or disable the status change macros feature on various levels. The local and global status change macros can be enabled or disabled independantly. Disabling this feature will prevent users from setting up or executing status change macros. (Default Value: Local and global macros allowed.)
    • Auto-sync computer time with another computer
    • This option allows you to force all client computers to synchronize the time with another specified computer or server. Since time settings are important to this program, it is best to have all the computers on the network synchronized. With the option enabled, enter in the name of the computer that all other computers should sync up with. The synchronization will only occur when the program starts. (Default Value: False.)
    • Enable "<NO USER>" login option (New in v. 2.0.1)
    • This option allows you to enable or disable the "<NO USER> login option. This login can be used on a computer that does not have a user assigned to it but still needs to have OpsCenter running. When this option is enable, you can also set the privilege level for the computer that logs in as "<NO USER>". The privilege levels: none, partial admin, and full admin, work the same way as the privilege levels assigned to normal users. (Default Value: False; None.)
    • Password settings
    • The password settings control allows you to define the rules for user passwords. You have the option to allow users to use passwords as they wish ("Unrestricted password use"), or force all users to use a password ("Force all users to have a password"), or prevent any user from using a password ("Disable all user passwords"). The password controls in the preferences will become enabled or disable in accordance with the setting here. (Default Value: "Unrestricted password use".)
    • Database password
    • The database password is something that can be set and is independent of any user passwords. Currently, the only feature that will prompt for a database password is if the path fields are locked and a user wants to unlock them. The database password can be set, change and cleared using the two buttons: "Set/Change DB Password" and "Clear DB Password". (Default Value: No password set.)
  • Auto-Update Options
    • Phone number format
    • The phone number format control allows you to specify which country phone formats to automatically format the phone numbers in the phone messages. Selecting "None" will disable the automatic phone number formatting for all users. (See the "Sending/Receiving Phone Messages"section for more information on the auto-formatting feature.) (Default Value: "United States".)
    • Enforce minimum data refresh rate of no less than,
    • This option allows you to set and enforce a minimum data refresh interval. This data refresh interval is the "Table Refresh Rate" control found in the preferences. Enabling this option will not allow users to set the table refresh rate lower than the specified value. Disabling this option will allow the user to set any table refresh rate as long as it is within the system's limit. (Default Value: True; 1 Minute. Minimum Value: 15 Seconds. Maximum Value: 12 Hours.)
    • Enforce automatic deletion of messages older than,
    • This option allows you to set and enforce a maximum message age. This maximum message age is the "Automatically delete messages older than" control found in the preferences. Enabling this option will not allow users to set the maximum message age lower than the specified value. Disabling this option will allow users to set any maximum message age as long as it is within the system's limit. (Default Value: True; 2 Weeks. Minimum Value: 1 Day. Maximum Value: 12 Months.)
    • Enforce auto-delete interval of no more than,
    • This option allows you to set and enforce a maximum auto-delete interval. This interval is the "Check for old messages every" control found in the preferences. Enabling this option will not allow users to set the auto-delete interval larger than the specified value. Disabling this option will allow users to set any auto-delete interval as long as it is within the system's limit. (Default Value: True; 1 Week. Minimum Value: 1 Day. Maximum Value: 12 Months.)
    • Automatically clear past vacation and bulletin board entries older than,
    • This option allows you to set the parameters for the automatic deletion of old bulletin board posts and vacation schedule entries. Enabling this option will make the system delete posts and vacation entries older than the age specified. If this option is disabled, the system will not delete old posts and vacation entries. (Default Value: True; 1 Week. Minimum Value: 1 Day. Maximum Value: 12 Years.)
      • Check for old posts every,
      • This control allows you to specify how frequently the system will check for old messages. (Default Value: True; 1 Day. Minimum Value: 1 Day. Maximum Value: 12 Months.)
  • Vacation Options
    • Enable Vacation System
    • This option allows you to enable or disable the entire vacation system. If disable, users will no longer be able to add to the vacation calendar or send vacation request. The vacation calendar will also no longer be accessible. (Default Value: True, unless otherwise specified in database setup wizard.)
      • Auto-update vacation status
      • When the vacation system is enabled, this option will automatically change the user's status to "VACA" and the memo will be set when the vacation starts. The user's status will be taken off "VACA" and the memo will be cleared when the vacation ends. (Default Value: True.)
      • Vacation requests require approval
      • When the vacation system is enabled, this option will determine whether or not a vacation request requires approval. If enabled, all users will have to send a vacation request form to a user who is a member of the selected vacation approval group. If disabled, all users will be able to add vacation entries to the vacation calendar directly. (Default Value: False; "All".)
      • Set non-workdays in vacation system
      • When the vacation system is enabled, this option will allow you to set days of the week that are not normal workdays. These non-workdays will show up on the vacation calendar. They will also be taken into consideration when the "Auto-update vacation status" feature sets a return date on the status table for the vacationing user. (Default Value: True; "Sunday," "Saturday".)
  • Communication Options
    • Enable notes
    • This option allows you to enable or disable the entire notes system. If disabled, existing notes can still be read but no new notes can be sent by any user. (Default Value: True, unless otherwise specified in database setup wizard.)
    • Enable phone messages
    • This option allows you to enable or disable the entire phone messages system. If disabled, existing phone messages can still be read but no new phone messages can be sent by any user. (Default Value: True, unless otherwise specified in database setup wizard.)
    • Enable "Send Email To..." option (New in v. 2.0.1)
    • This option determines if users can select the "Send Email To" option when right clicking a user name on the status table. If no Email address has been set for the selected user, the "Send Email To" option will still be grayed out no matter what this option is set to. (Default Value: True.)
    • Enable Bulletin Board System
    • This option allows you to enable or disable the entire bulletin board system. If disable, users will no longer be able to post to the bulletin board or even access the bulletin board. (Default Value: True, unless otherwise specified in database setup wizard.)
      • BBS Posting Permissions
      • When the bulletin board system is enabled, this option allows you to set the minimum privilege level for posting to the bulletin board. "Unrestricted posting" allows any user to post to the bulletin board. "At least partial admins" will only allow partial and full admins to post to the bulletin board. "Only full admins" will only allow full admins to post to the bulletin board. (Default Value: "At least partial admins".)
      • BBS Scroll Interval
      • When the bulletin board system is enable, this option allows you to set the scroll interval for the bulletin board messages. This is the amount of time that a message will be displayed on the bulletin board before automatically scrolling to the next message. (Default Value: 15 Seconds . Minimum Value: 1 Second . Maximum Value: 60 Seconds .)
    • UDP Broadcast Port / TCP Communication Port
    • The UDP and TCP ports are the system ports that OpsCenter uses to communicate between the different OpsCenter clients on a network. It is not recommended to modify these port settings unless there is a known port conflict with another program. Modifying these port settings may temporarily disrupt OpsCenter's ability to send messages between clients. Messaging capabilities should return to normal when all OpsCenter clients have had the opportunity to reset their port number to the newly designated port. (Default Value: 15001; 15002. Minimum Value: 1025. Maximum Value: 80000.)
    • Random Response Interval
    • The random response interval is the maximum latency between when a message is sent and when it pops up on the receiver's screen. The actual latency could be any number of seconds below this number. The latency is built in to reduce network and database loads. This setting should not be changed unless there are unusual network conditions. (Default Value: 10 Seconds. Minimum Value: 3 Seconds. Maximum Value: 60 Seconds.)
  • Database Utilities
    • Display database warning
    • This option determines if a warning message is displayed when the database reaches a certain size. This warning will only be displayed for users who have full administrative privileges. When enabled, you can also specify the size to warn at. (Default Value: False; 50000 KB. Minimum Value: 1000 KB. Maximum Value: 1000000 KB.)
    • AutoClear
    • The "AutoClear" button will automatically clear bulletin board posts and vacation schedules that are older than what is set on the auto-update tab. This is normally done automatically based on the frequency that is set on the auto-update tab but this button will force the procedure to run right away.
  • Database Info
  • The database info tab displays information on the status and other properties of the OpsCenter database. The listed fields include: database location, type, name, ID number, version, minimum client version, current user count, registered user count, database creation date, and database status. This information is for display purposes only and cannot be changed in this window.
  • Registration
  • The registration tab provides the opportunity to enter optional information about the registered company. This information is optional and is not used for any purposes other than display. Entering registration codes into the system can be done by selecting "Submit Registration Code" from the "Help" menu in the main OpsCenter window.

Copyright 2003-2019, Audama Software, Inc. All rights reserved.
Site Map | About This Site | Privacy Policy