Manage Users

To manage users, select Manage Users from the Admin Controls menu. The User Manager window provides the ability to add new users, delete existing users, or modify the properties of existing users. Users must be created here before an employee can log into that account.

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Add User

Click on the Add New User button on the toolbar to bring up an add window. Just complete the provided fields and click on the Add User button. If you are using a registered version of OpsCenter, you can only add users as long as you have available user licenses. If you are using OpsCenter in evaluation mode, you can only add users as long as you are within the system limit (normally 100).

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Edit User

o	Double-click on the user in the table to bring it up in an edit window. Make any applicable changes and click on the Save and Close button in the menu or toolbar.

•	Delete User

o	Select the user you wish to delete and click the Delete button in the toolbar. Deleting a user will also delete their schedule and message data. There is no way to recover this information once it is gone.

When adding or editing a status alias, the following fields are available:

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User Name

o	Enter a first name and last name for the user. The middle initial is optional. The name (not including the middle initial) must be unique between all current users.

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Initials

o	The initials field is automatically completed as the first name, last name, and middle initial are entered. The initials can still be modified independently. Any modifications to the first name, last name, and middle initial will automatically reset the initials field to the automated value.

•	E-mail Address

o	The E-mail address is an optional field. If no address is entered for a user, the Send Email To option when right clicking that user on the status table will be disabled even if the Send Email To option is enabled in the system controls.

•	Telephone Extension

o	The telephone extension field is optional and can contain any number or letter character.

•	Lock Status

o	This option will lock the status of this user. When set, this user's status can not be changed on the in/out board no matter what permissions the current user has.

•	Administrative Privileges

The administrative privileges determine how access the user has to the OpsCenter system. This control will be grayed out if you are editing your own information. This ensures that at least one "Full Admin" is set up in the system at all times. If you wish to reduce your own privilege level, you will have to have another user with "Full Admin" privileges do it. The following is a brief description of the different privilege levels:

o	Full Admin: Has full access to the Admin Controls menu. Can manage the status for any user.

o	Partial Admin: Does not have any access to the Admin Controls menu. Can manage the status for any user.

o	None: Does not have any access to the Admin Controls menu. Can only manage status for self.

•	Custom Permissions

o	Click on this button to access the custom privilege controls. This allows you enable and disable access for individual users and individual features. See Managing User Permissions for more information. (This button is only available when editing a user.)

•	Additional Contact Phone Numbers

o	Up to three contact phone numbers can be specified for each user. When a phone number is entered, it will show up on the information screen when a user double-clicks a name on the status table.

•	Enable / Set / Clear Password

The login password can be enabled or disabled with the "Set Password" control. An enabled password will be initially blank so the user will be required to enter a password when login in for the first time. You can also manually set or change the password with the Set/Change Password button. When changing a password, the previous password will have to be provided. To simply reset the password to be blank, click the Clear Password button. If the password is blank but still enabled, the user will be automatically prompted to enter a new password when they log in. (The Clear Password and Set/Change Password buttons are only available when editing a user.)

•	Custom Fields 1-5

The custom fields provide a place to put miscellaneous information. The name of each custom field is defined globally in the System Controls. You can also set default values in the system controls but you can specify a field value here which will be specific to the user you are adding/editing. If a field has a default value, any value specified here will override that default value. You can click on the ... button view and select a variable to use in the field value text box.