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The system controls provide access to all system configuration options. You can access the system controls by selecting the System Controls option from the Admin Controls menu. The controls found in this window apply to all users. The following details how each setting affects the OpsCenter system:
| o | Force automatic status change on program startup/shutdown |
| ▪ | This option allows you to keep users from bypassing the automatic status change when logging in and out. (Default Value: False.) |
| o | Force all users to generate log file |
| ▪ | This option allows you to force all users to generate a log file. Enabling this will prevent the Generate log file option in the Preferences from being disabled. (Default Value: False.) |
| o | Show computer status (Online and idle status) |
| ▪ | This option determines if the computer online and idle status of other users can be viewed. If this is disabled, the computer online status column will not display any status information. Also, tables cannot be filtered based on online/offline status and the computer online/idle times will not be visible on the user information screen. (Default Value: True.) |
| o | Auto-sync computer time with another computer |
| ▪ | This option allows you to force all client computers to synchronize the time with another specified computer or server. Since time settings are important to this program, it is best to have all the computers on the network synchronized. With the option enabled, enter in the name of the computer that all other computers should sync up with. The synchronization will only occur when the program starts. (Default Value: False.) |
| o | Enable "<NO USER>" login option |
| ▪ | This option allows you to enable or disable the "<NO USER> login option. This login can be used on a computer that does not have a user assigned to it but still needs to have OpsCenter running. A computer logged in under the <NO USER> login has limited access to the system. (Default Value: False.) |
| ▪ | The computer idle times specifies who long a computer must be inactive in order to be considered as idle. Idle information for each online user can be viewed in the user information window. (Default Value: 10 Minutes. Minimum Value: 3 Minutes. Maximum Value: 1 Day.) |
| ▪ | The phone number format control allows you to specify which country phone formats to automatically format the phone numbers in the phone messages. Selecting "None" will disable the automatic phone number formatting for all users. (See the Sending/Receiving Phone Messages section for more information on the auto-formatting feature.) (Default Value: "United States".) |
| ▪ | The TCP/UDP ports are the system ports that OpsCenter uses to communicate between the different OpsCenter clients on a network. It is not recommended to modify these port settings unless there is a known port conflict with another program. Modifying these port settings may temporarily disrupt OpsCenter's ability to send messages between clients. Messaging capabilities should return to normal when all OpsCenter clients have had the opportunity to reset their port number to the newly designated port. (Default Value: 15001. Minimum Value: 1025. Maximum Value: 80000.) |
| o | Random Response Interval |
| ▪ | The random response interval is the maximum latency between when a message is sent and when it pops up on the receiver's screen. The actual latency could be any number of seconds below this number. The latency is built in to reduce network and database loads. This setting should not be changed unless there are unusual network conditions. (Default Value: 10 Seconds. Minimum Value: 3 Seconds. Maximum Value: 60 Seconds.) |
| ▪ | This option will allow you to set days of the week that are not normal workdays. These non-workdays will show up on the calendar. They will also be taken into consideration when the a vacation/PTO/out-of-office schedule automatically sets a return date. (Default Value: "Sunday," "Saturday".) |
| ▪ | The password settings control allows you to define the rules for user passwords. You have the option to allow users to use passwords as they wish (Unrestricted password use), or force all users to use a password (Force all users to have a password), or prevent any user from using a password (Disable all user passwords). The password controls in the Preferences will become enabled or disable in accordance with the setting here. (Default Value: "Unrestricted password use".) |
| ▪ | The database password is something that can be set and is independent of any user passwords. This feature is currently deprecated because the password is no longer being used in any current situations. The database password can be set, change and cleared using the two buttons: Set/Change DB Password and Clear DB Password. (Default Value: No password set.) |
| • | Features/Communication Options |
| o | This tab allows the amdinistrator to enable and disable individual OpsCenter features. |
| ▪ | This option allows you to enable or disable the entire in/out board system. Since this functionality is central to the entire OpsCenter system, it currently cannot be disabled. (Default Value: True, unless otherwise specified in database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire notes system. If disabled, existing notes can still be read but no new notes can be sent by any user. (Default Value: True, unless otherwise specified in database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire phone messages system. If disabled, existing phone messages can still be read but no new phone messages can be sent by any user. (Default Value: True, unless otherwise specified in database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire bulletin board system. If disable, users will no longer be able to post to the bulletin board or even access the bulletin board. (Default Value: True, unless otherwise specified in database setup wizard.) |
| o | Enable Status Change Notifications |
| ▪ | This option allows you to enable or disable the status change notification feature. Disabling this feature will prevent users from setting up notification events that will automatically alert them when a specific user's status changes. (Default Value: True, unless otherwise specified in database setup wizard.) |
| ▪ | This option allows you to enable or disable the status alias feature. Disabling this feature will prevent users from setting up or accessing status aliases. (Default Value: True, unless otherwise specified in database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire vacation system. If disable, users will no longer be able to add to the calendar or send a vacation request. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ◆ | When the vacation system is enabled, this option will determine whether or not a vacation request requires approval. If enabled, all users will have to send a vacation request form to a user who has been given vacation approval permissions. See Enabling Vacation/PTO Requests for more information. If disabled, all users will be able to add vacation entries to the calendar directly. (Default Value: False, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire PTO system. If disable, users will no longer be able to add to the calendar or send a PTO request. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ◆ | When the PTO system is enabled, this option will determine whether or not a PTO request requires approval. If enabled, all users will have to send a PTO request form to a user who has been given PTO approval permissions. See Enabling Vacation/PTO Requests for more information. If disabled, all users will be able to add PTO entries to the calendar directly. (Default Value: False, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire holiday schedule system. If disable, users will no longer be able to create new or access existing holiday schedules. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire out-of-office schedules system. If disable, users will no longer be able to create new or access existing out-of-office schedules. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire sick day system. If disable, users will no longer be able to create new or access existing sick days. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire scheduled system. If disable, users will no longer be able to create new or access existing scheduled events. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the entire work schedules system. If disable, users will no longer be able to create new or access existing work schedules. (Default Value: True, unless otherwise specified in the database setup wizard.) |
| ▪ | This option allows you to enable or disable the status change macros feature on various levels. The local and global status change macros can be enabled or disabled independently. Disabling this feature will prevent users from setting up or executing status change macros. (Default Value: Local and global macros allowed.) |
| o | Allow "Change Default User..." option |
| ▪ | This option allows you to enable or disable the Change Default User menu option under the Edit menu. With the menu option disabled, the only way to change the default user is by modifying the user profile on the local computer. (Default Value: True.) |
| o | Allow "Send Email To..." option |
| ▪ | This option determines if users can select the Send Email To option when right clicking a user name on the status table. If no Email address has been set for the selected user, the Send Email To option will still be disabled no matter what this option is set to. (Default Value: True.) |
| • | User Auto-Update Settings |
| o | Enforce automatic deletion of old user messages |
| ▪ | This option allows you to set and enforce a maximum message age. This maximum message age is the Automatically delete old messages control found in the Preferences. Enabling this option will not allow users to set the maximum message age lower than the specified value. Disabling this option will allow users to set any maximum message age as long as it is within the system's limit. (Default Value: False; 3 Years. Minimum Value: 1 Day. Maximum Value: 10 Years.) |
| o | Enforce automatic check of message age minimum frequency |
| ▪ | This option allows you to set and enforce a maximum auto-check interval. This interval is the Check for old messages every control found in the Preferences. Enabling this option will not allow users to set the auto-check interval larger than the specified value. Disabling this option will allow users to set any auto-check interval as long as it is within the system's limit. (Default Value: True; 1 Week. Minimum Value: 1 Day. Maximum Value: 12 Months.) |
| o | Enforce minimum data refresh rate |
| ▪ | This option allows you to set and enforce a minimum data refresh interval. This data refresh interval is the Table Refresh Rate control found in the Preferences. Enabling this option will not allow users to set the table refresh rate lower than the specified value. Disabling this option will allow the user to set any table refresh rate as long as it is within the system's limit. (Default Value: True; 1 Minute. Minimum Value: 15 Seconds. Maximum Value: 12 Hours.) |
| • | System Auto-Update Settings |
| o | Automatically archive old system items, |
| ▪ | This option allows you to set the parameters for the automatic archiving of old system items. Enabling this option will make the system archive system items older than the age specified. If this option is disabled, the system will not archive old system items. (Default Value: True; 1 Month. Minimum Value: 1 Day. Maximum Value: 12 Years.) |
| o | Automatically delete old system items, |
| ▪ | This option allows you to set the parameters for the automatic deletion of old system items. Enabling this option will make the system delete system items older than the age specified. If this option is disabled, the system will not delete old system items. (Default Value: False; 12 Months. Minimum Value: 1 Day. Maximum Value: 10 Years.) |
| o | Check for old items every, |
| ▪ | This control allows you to specify how frequently the system will check for old system items. (Default Value: 1 Day. Minimum Value: 1 Day. Maximum Value: 12 Months.) |
| o | Check for old system items |
| ▪ | This button allows the user to manually force OpsCenter to go through all system items and archive and delete old items based on the auto-archive/delete settings. This manually control bypasses the set schedule to automatically check for old items. The date and time OpsCenter last checked for old items are also displayed. This date and time applies to both the manual and automatic check. |
| o | Custom Employee Fields (1-5) |
| ▪ | The custom employee fields allow you to specify any type of information you want for each employee. There are five custom fields available. |
| ◆ | This is the name that will appear for the custom field. This name will appear when adding/editing an employee record. It will also appear as the column name when viewing the custom field on the status table. The field name will apply to every employee. |
| ◆ | The default field value is the text that will appear for the specified custom field. This text will appear for every employee record unless employee specific data is provided in the add/edit employee window. The field value entered for a specific employee will override this default value. This default field value is mostly used in situations where dynamic information will be displayed in the field because the variable name is identical for every employee. |
| ◆ | Clicking on the ... button next to the default field value text box will display a popup with the available variable names. Selecting a variable name will automatically fill in the text box with the variable name. When viewing this data for a specific employee, the variable name will be automatically replaced with the actual data specified by the variable. |
| o | The database info tab displays information on the status and other properties of the OpsCenter database. The listed fields include: database location, type, name, ID number, version, minimum client version, current user count, registered user count, database creation date, and database status. This information is for display purposes only and cannot be changed in this window. |
| ▪ | The database name is what is shown in the program title bar to indicate which database file OpsCenter is currently logged into. This will typically be a company or department name. |
| o | The registration tab provides the opportunity to enter optional information about the registered company. This information is optional and is not used for any purposes other than display. To enter a registration code, follow the instructions for entering a registration code. |
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