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:: INTRODUCTION :: |
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The Business OpsCenter is an integrated office communication and tracking
tool. The OpsCenter allows any user to immediately see the status of any
other user. A receptionist can route, manage and take messages from customer
or client calls much more quickly and efficiently. Team members can better
communicate with each other. Consultants can come and go to visit clients
without worrying about people not knowing where they are. All-round office
efficiency improves dramatically. The core features of the OpsCenter include
viewing, tracking, and managing user status (including user groupings),
sending and receiving text messages including specialized phone messages,
vacation calendar and management system, bulletin board system, and highly
customizable features on both the system level and individual client level.
OpsCenter supports up to 100 users and can be downloaded and evaluated
for FREE with full functionality for 30 days. FREE Email tech support
is also available.
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:: BENEFITS :: |
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The Business OpsCenter offers the following benefits:
- Enhanced communication between employees,
- A more efficient, less frenetic office environment,
- Improved customer service through faster and more direct responses
to customer inquiries,
- More organization, less paper,
- Less time and labor spent on administrative tasks such as handling
the phones.
Overall Benefit: Improved customer satisfaction, an increased demand
for company's services and overall higher profits for the company.
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:: FEATURES & SPECIFICATIONS :: |
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The Business OpsCenter includes the following features:
- User Status: Viewing, Tracking, and Management
- User status tracking (In, Out, Do-Not-Disturb, Vacation) for up
to 100 users,
- Additional user information also displayed in status table: (user
initials, phone extension, return time/date, time till return, memo),
- Auto-notification of user status changes,
- Control panel for easy status management,
- Local user log file that records status changes,
- Sending and Receiving Text Messages
- Sending and receiving simple text messages. These "Notes"
can be send to a single individual or to an entire group of users,
- Sending and receiving specialized text messages for phone messages,
- All transmitted and stored messages are encrypted,
- Vacation Calendar and Request System
- Vacation calendar and manager,
- Vacation status and memo automatically set according to vacation
schedule,
- Optional Vacation request system where a specialized text message
for vacation requests can be sent to and approved by specified users,
- Bulletin Board System
- Group based bulletin board. Posts can be scheduled to appear for
specific groups of users,
- User Storage and Security
- Message inbox. Stores and manages received Notes, Phone Messages,
Vacation Requests, and Bulletin Board Posts,
- User permission levels to restrict controls and functionality,
- Optional password protection on user accounts and logins,
- User Preferences
- Local user preferences to customize view and behavior of local
OpsCenter client,
- Color coding names and messages based on status and type,
- Options to control program startup (run in system tray, start
with windows, etc.),
- Administration Controls
- Highly customizable feature controls,
- Grouping User's for filtering the displayed data. Groups can be
defined system-wide or locally by individual users,
- Also...
- FREE full-featured, 30-day evaluation,
- FREE Email-based technical support,
- Built-in setup wizard for easy installation and configuration,
- and much more...
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:: SCREENSHOTS :: |
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Click on the thumbnail to see that larger image: (Note: Some
full screen images have been resized to display properly at lower resolutions.)
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Main desktop with status table, control panel, and bulletin board: |
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Sending a simple text message: ("Note")
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Sending a phone message:
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Sending a vacation request:
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Message inbox:
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Vacation calendar:
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:: SYSTEM REQUIREMENTS :: |
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The minimum system requirements for The Business OpsCenter are:
- Pentium 166 CPU
- Windows 95/NT 4.0 or newer*
- Windows 95: DCOM95 components
- Windows NT 4.0: Service pack 3
- Internet Explorer 4 or newer
- 32 MB Ram
- 15 MB Hard Drive (additional .5 MB per user on database host computer)
- Network Interface Card
- TCP/IP capable network
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The recommended system requirements for The Business OpsCenter are:
- Pentium II class CPU
- Windows 98/2000 or newer*
- Windows 95: DCOM95 components
- Windows NT 4.0: Service pack 6
- Windows 2000: Service pack 3
- Windows XP: Service pack 1
- Internet Explorer 5 or newer
- 64 MB Ram
- 20 MB Hard Drive (additional 2 MB per user on database host computer)
- Network Interface Card
- TCP/IP capable network
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*Click here for links to download the additional
Windows service packs and components.
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:: DOWNLOAD :: |
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Click here to visit the download section for
The Business OpsCenter. |
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:: PURCHASE :: |
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Click here for information on purchasing licenses
for The Business OpsCenter. |
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:: DOCUMENTATION :: |
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Please select from the following OpsCenter (Version 2) online support
documents:
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:: SUPPORT :: |
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Click here for information on obtaining technical
support for The Business OpsCenter. |
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:: SUGGESTIONS :: |
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Audama Software is excited to work on making the OpsCenter the best business
tool on the market. We have quite a few improvements and new features
that we are working on but our best source of ideas and suggestions will
always be the businesses who use and rely on this software on a daily
basis.
If you have any feedback or suggestions you would like to send us, send
them to Audama Software Support. We look
forward to hearing from you.
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:: STATUS :: |
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The Business OpsCenter version 2 was released in
April 2003. This version is no longer the current, most recent version
but information and downloads for this version is still available on the
website.
Technical support for this version is still available. Contact Audama
Software Support for all support requests.
Major development is no longer being done on this version but limited
development work can still be done on this version in special circumstances.
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