OpsCenter has a built-in feature where old items and schedules are automatically archived and/or deleted after they reach a certain age. This is done to reduce the clutter of information on the screen as well as to help maintain a certain performance level. The settings for the auto-archive/delete feature of system items and schedules can be managed in the System Controls. The feature can be disabled entirely or the auto-archive/delete age of an item or schedule can be set. Even if this feature is disabled, items and schedules can be manually deleted or archived by selecting the delete or archive option for the individual item. The age of an item is determined starting when the schedule item ends, not when it is created.

These auto-archive/delete settings are system wide and affect all system items which include all schedules and bulletin board posts. There is a separate auto-archive/delete feature that is maintained for each user which affects individual user messages such as notes, phone messages, and vacation/PTO requests. Each user can manage their own settings for the auto-delete/archiving of user messages in the Preferences but there are settings in the System Controls to control how much flexibility the users have.

See also:

User Guide: Archiving Items and Messages

User Guide: Managing Auto-Archive/Delete Settings