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THE BUSINESS OPSCENTER - Version 3 (Audama Software - Products - OpsCenter 3)
:: OPSCENTER ::
- Introduction
- Benefits
- Features & Specifications
- Screenshots
- System Requirements
- Download
- Purchase
- Documentation
- Support
- Suggestions
- Status

Personnel Folders

:: INTRODUCTION ::

The Business OpsCenter is an integrated office communication and tracking tool. The OpsCenter allows any user to immediately see the status of any other user. A receptionist can route, manage and take messages from customer or client calls much more quickly and efficiently. Team members can better communicate with each other. Consultants can come and go to visit clients without worrying about people not knowing where they are. All-round office efficiency improves dramatically. The core features of the OpsCenter include viewing, tracking, and managing user status (including user groupings), sending and receiving text messages including specialized phone messages, vacation calendar and management system, bulletin board system, and highly customizable features on both the system level and individual client level. OpsCenter supports up to 100 users and can be downloaded and evaluated for FREE with full functionality for 30 days. FREE Email tech support is also available.

:: BENEFITS ::

The Business OpsCenter offers the following benefits:

  • Share information across an entire office. Every computer can access the information in OpsCenter,
  • Enhance communication between employees,
  • Create a more organized, efficient, less frenetic office environment,
  • Improve customer service through faster and more direct responses to customer inquiries,
  • Less time and labor spent on administrative tasks such as handling the phones,
  • Combine numerous tracking and communication features into a single desktop application.

Overall Benefit: Improved customer satisfaction, an increased demand for company's services and overall higher profits for the company.

:: FEATURES & SPECIFICATIONS ::

The Business OpsCenter includes the following features:

  • User Status: Viewing, Tracking, and Management
    • User status tracking (In, Out, Do-Not-Disturb, Vacation) for up to 100 users,
    • Additional user information also displayed in status table: (return time/date, time till return, memo, online status, work schedule status, etc.),
    • Auto-notification of user status changes,
    • Control panel for easy status management,
    • Local user log file that records status changes,
  • Sending and Receiving Text Messages
    • Sending and receiving simple text messages. These "Notes" can be send to a single individual or to an entire group of users,
    • Sending and receiving specialized text messages for phone messages,
    • All transmitted and stored messages are encrypted,
  • Vacation Calendar and Request System
    • Vacation calendar and manager,
    • Vacation status and memo automatically set according to vacation schedule,
    • Optional Vacation request system where a specialized text message for vacation requests can be sent to and approved by specified users,
  • Bulletin Board System
    • Group based bulletin board. Posts can be scheduled to appear for specific groups of users,
  • Event Calendar
    • The event calendar shows all scheduled events, out-of-office schedules, holidays, and vacations for a specific user,
  • Additional User Information
    • Sick days and work schedules can also be tracked using the status table, vacation calendar, and event calendar,
  • User Storage and Security
    • Message inbox. Stores and manages received Notes, Phone Messages, and Vacation Requests,
    • User permission levels to restrict controls and functionality,
    • Optional password protection on user accounts and logins,
  • User Preferences
    • Local user preferences to customize view and behavior of local OpsCenter client,
    • Color coding names and messages based on status and type,
    • Options to control program startup (run in system tray, start with windows, etc.),
  • Administration Controls
    • Highly customizable feature controls,
    • Grouping User's for filtering the displayed data. Groups can be defined system-wide or locally by individual users,
  • Also...
    • Modern, customizable user interface for easy use and quick learning,
    • Built-in setup wizard for easy installation and configuration,
    • FREE full-featured, 30-day evaluation,
    • FREE Email-based technical support,
    • and much more..
 
:: SCREENSHOTS ::
Click on thumbnail to see larger image:
Screenshot - Status Window
Status Window (status table, bulletin board, and event calendar)
Screenshot - Communication Manager
Communication Manager
Screenshot - Schedule Manager
Schedule Manager
Screenshot - Calendar - Grid View
Calendar - Grid View
Screenshot - Calendar - Day View
Calendar - Day View
Screenshot - Calendar - Week View
Calendar - Week View
Screenshot - Calendar - Month View
Calendar - Month View
Screenshot - Calendar - Year View
Calendar - Year View
Screenshot - Message Types
Message types (Note, Phone Message, Vacation Request)
(Note: Some full screen images have been resized to reduce file sizes and display properly at lower resolutions.)
:: SYSTEM REQUIREMENTS ::

The minimum system requirements for The Business OpsCenter are:

  • Pentium II class CPU
  • Windows 98/NT 4.0 or newer*
    • Windows NT 4.0: Service pack 3
    • Internet Explorer 4.01 or newer
  • 32 MB Ram
  • 15 MB Hard Drive (additional .5 MB per user on database host computer)
  • Network Interface Card
  • TCP/IP capable network

The recommended system requirements for The Business OpsCenter are:

  • Pentium III class CPU
  • Windows 98/2000 or newer*
    • Windows NT 4.0: Service pack 6
    • Windows 2000: Service pack 3
    • Windows XP: Service pack 1
    • Internet Explorer 5 or newer
  • 64 MB Ram
  • 20 MB Hard Drive (additional 2 MB per user on database host computer)
  • Network Interface Card
  • TCP/IP capable network

*Click here for links to download the additional Windows service packs and components.

:: DOWNLOAD ::
Click here to visit the download section for The Business OpsCenter.
:: PURCHASE ::
Click here for information on purchasing licenses for The Business OpsCenter.
:: DOCUMENTATION ::
Version: 3.8.2
Last Updated: April 20, 2009

Please select from the following Business OpsCenter online support documents:

IE Icon Getting Started Tutorial/Guide Full Page View
IE Icon Installation Guide (Expanded) Full Page View
IE Icon User Guide Full Page View
IE Icon Administration Guide Full Page View
Icon IE Frequently Asked Questions (FAQ) Full Page View
Icon IE Troubleshooting Errors Full Page View
IE Icon Upgrade Guide Full Page View
IE Icon Version History Full Page View

Or select from the following downloadable support documents:

CHM Icon Windows HTML help file (.chm) Download CHM Help File
PDF Icon Adobe Acrobat file (.pdf) Download PDF Help File
:: SUPPORT ::
Click here for information on obtaining technical support for The Business OpsCenter.
:: SUGGESTIONS ::

Audama Software is excited to work on making the OpsCenter the best business tool on the market. We have quite a few improvements and new features that we are working on but our best source of ideas and suggestions will always be the businesses who use and rely on this software on a daily basis.

If you have any feedback or suggestions you would like to send us, send them to Audama Software Support. We look forward to hearing from you.

:: STATUS ::

The Business OpsCenter version 3 was released in August 2004. Information and downloads for this version is still available on the website.

Contact Audama Software Support for all support requests.

Development work is still being done on this version.


:: QUESTIONS? ::
TELEPHONE:
Toll Free: (888) 9-AUDAMA
or: (888) 928-3262
E-MAIL:
- click here

:: QUICK LINKS ::
THE BUSINESS OPSCENTER:
Free, 30-day evaluation:
Download Now
Want to buy the full program?
Purchase Now
Would you like the 30-day evaluation software on a CD?
Order Demo CD

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